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Updated: 17 April 2020
Toogetha Pty Ltd, trading as Cryptoogetha, is strongly committed to protecting your privacy when you interact with us, our content, products and services.
Our goal is to provide you, the client, with experiences that inform and educate. Sometimes this means that we use information that you provide to us about yourself to customise that experience. We do this to improve your understanding of our products and services. In providing our services to you, Cryptoogetha will be transparent about how and why we collect and use your information. In some cases, if you do not want us to collect or use your information in a particular way, then we will give you the opportunity to say so.
The purpose of this Privacy Policy is to explain:
1. Application of this Privacy Policy
Cryptoogetha’s Privacy Policy applies to personal information collected by Cryptoogetha, whether we have asked for the information or not. Cryptoogetha is governed by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). The APPs do not apply to acts done, or practices engaged in, by Cryptoogetha in relation to its products and services.
This policy applies only to Cryptoogetha. It does not apply to any other company or organisation, including those whose digital services have links to Cryptoogetha’s products and services. Third party services which have links to Cryptoogetha will govern the use of personal information you submit to them, which may also be collected by cookies when you visit or use them. We do not accept any responsibility or liability for the privacy practices of such third party digital services.
This policy applies to Cryptoogetha.
Cryptoogetha will review this policy regularly, and may update it from time to time. If we make changes, we will post those changes on the privacy page of Cryptoogetha’s website.
2. Collection and use of personal information
2.1 Cryptoogetha collects personal information about you:
2.2 How we collect information when you use a digital service (including online and mobile services)
Broadly, there are two types of information or data we collect:
Information that you specifically give us, for example, you may provide information about yourself when you are filling in a form or when you sign up to a service. This type of information may include your name, email address and age. The information that you give us may be:
You may be able to make changes to the information you provided us (for example, if you change your email address) or withdraw the permission you gave us for a particular service. We will make it clear how you do that.
Data we collect that tracks your activity automatically gathers information to monitor the use of our digital services (including online and mobile services), like the numbers and frequency of visitors to Cryptoogetha’s website.
This information helps us improve our services by learning what our audiences use and don’t use. It can also help us identify if there are any problems with our services that need fixing.
This data is usually collected using ‘cookies’. ‘Cookies’ are small files that are stored on your browser. Further information about Cryptoogetha’s use of cookies is provided below.
Most of the data we collect is aggregated, and this information is effectively anonymous to us.
In some cases we may collect data that can be linked to you individually. For example, when you log in to Cryptoogetha’s digital service as a registered user, we may store records of information such as the comments you make, the pages you viewed or links you click on. Similarly, if you use our email newsletters we may collect data about the mailings you open and the links you click on from that newsletter.
As well as helping to improve our services, we may use this data to provide recommendations that you might find helpful based on your activity. In some cases, a digital profile may be formed based on your activity. We do this in order to improve your experience or to improve our ability to provide a service. Though surveys usually collect aggregate data, we will make it clear to you if any survey information is being collected in a way that could personally identify you.
3. Disclosure of personal information
3.1 Disclosure of personal information to third parties
Cryptoogetha may disclose your personal information to third parties for the following purposes:
Cryptoogetha is assisted by a variety of third parties to deliver the services and products offered by Cryptoogetha. These third parties are too numerous to list, and they change from time to time. Some examples of the types of third parties include:
In many cases, Cryptoogetha imposes contractual restrictions equivalent to those imposed on Cryptoogetha under the Privacy Act in respect of collection and use of personal information by those third parties. In some cases, such as social media networks, Cryptoogetha’s ability to impose contractual restrictions is limited. In those circumstances, Cryptoogetha will carefully consider the risks to the protection of personal information when entering into arrangements with third parties.
These third parties may be located in Australia or overseas locations.
Cryptoogetha may disclose your personal information (excluding sensitive information about you) to third parties for the purposes of direct marketing Cryptoogetha services. Cryptoogetha will obtain your specific consent to disclose sensitive information for the purposes of direct marketing Cryptoogetha services. You will be able to opt-out of direct marketing at any time if you so choose.
Under no circumstances will Cryptoogetha sell or receive payment for licensing or disclosing your personal information.
3.2 Information that you disclose publicly
Cryptoogetha provides content and services on a range of platforms with interactive features that you can contribute to. These include: guestbooks, forums, event diaries, reviews, online voting, blogs, and comments on opinion articles.
When using digital services (including online and mobile services), we suggest that you use your discretion and exercise caution when providing your personal information. For instance, if you “share” information that you have posted on Cryptoogetha’s Facebook page using a social media tool, it is likely that you will be sharing your personal information. Cryptoogetha has a limited capacity to protect personal information that you choose to share in this way.
Note that whenever you post personal information in publicly accessible places, such as chat rooms or message boards, this information becomes available to anyone with access to the internet. This information can be collected and used by others. In short, if you post personal information (such as your contact details) online, you may receive unwanted messages from other parties in return. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas. For example, when participating in Cryptoogetha forum or guest book, your name will appear on the message board. In some cases, it may be appropriate to use a pen name or pseudonym rather than your real name when you are online. You must not intentionally use the name of another living person.
Ultimately, you are responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online or using a digital service.
3.3 Information that is disclosed via other platforms or services
Some Cryptoogetha services may be integrated with external services, including social media networks. This may mean that information, for instance about your interests and activities, is tracked or pulled from other places (such as Facebook). If you are signed in to a Cryptoogetha service which is integrated with other media tools, this information may be available to others depending on the privacy settings you have in place on other platforms.
The number and nature of social media platforms is changing rapidly, and the way in which information is shared between them is becoming increasingly complex. To help you manage and protect your personal information, Cryptoogetha will ask you to opt-in before making your personal information available through an integrated service. You may also opt-out of your participation in most of Cryptoogetha’s digital services. Information about how to opt-out will be provided in the particular service. However, you should be aware that Cryptoogetha may continue to store personal information provided by you prior to you opting-out.
Your ability to opt-out of a third party tool or platform will depend on the conditions governing your agreement with that third party.
4. Accessing your personal information
You have the right to request access to personal information that is held by Cryptoogetha about you. Requests for access will be dealt with by Cryptoogetha in accordance with the Freedom of Information Act 1982.
You also have the right to request the correction of any of your personal information that Cryptoogetha holds. Cryptoogetha will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up-to-date. To seek access to, or correction of, your personal information please contact Cryptoogetha as follows:
By email:
cryptoogetha@protonmail.com
By mail:
Cryptoogetha
P.O. Box 1854
Coffs Harbour
NSW 2450
5. Use of your personal information to contact you
We will never knowingly send you unsolicited commercial electronic messages. More information on the Spam Act 2003 is available from the regulator’s website: www.acma.gov.au/spam
We may use information that we know about your likes and interests to tell you about other Cryptoogetha products and services when you are online. We may know about your likes and interests because you have provided that information, for instance via a social media platform, or because we have inferred this based on your browsing history, or other data related to your behaviour on Cryptoogetha digital services.
6. Protection of your personal information
Cryptoogetha will take all reasonable and practicable steps to ensure that your personal information is properly protected from misuse or loss, and unauthorised access, modification or disclosure.
At the same time, we are committed to providing innovative and interactive experiences, and to being available to audiences on multiple platforms. Some of those platforms are not operated or controlled by Cryptoogetha, and our ability to protect your personal information is limited.
We encourage you to be vigilant about the protection of your own personal information when using third party digital services (such as social media platforms). As far as reasonably practicable, we will make sure that our relationships with those third parties include appropriate protection of your privacy.
7. Use of cookies across our digital services
Cryptoogetha uses a “cookie” system on its digital services. A “cookie” is a small data file placed on your machine or device which lets our digital service store information. This information allows us to make our digital services easier to use and more relevant.
Cryptoogetha uses cookies for interactive features such as forums, voting, some games and online shopping at the Cryptoogetha website. For instance, cookies allow our servers to keep track of your customer details between visits to Cryptoogetha’s website. The information stored by the cookie includes data that is provided during online registration processes. Placing cookies on your device also means we can serve you promotional information that you might be more interested in. The promotional information can appear on third party digital services as well as Cryptoogetha’s digital services. It also allows us to control the number of times you see that promotional information and measure how effective the campaign has been.
Credit card information is never stored in a cookie.
The analytics systems used by Cryptoogetha use cookies to gather information regarding visitor activity on Cryptoogetha’s digital services. This is not used to identify personal details but is collated into aggregate results in order to evaluate and improve our services. When you use Cryptoogetha’s digital services, some information is logged automatically, such as your computer’s operating system, Internet Protocol (IP) address, access times, browser type, pages visited and videos viewed.
7.1 Controlling and deleting cookies
Popular browsers will usually give users a level of control over cookies.
You can set your browsers to accept or reject all, or certain, cookies. You can also set your browser to prompt you each time a cookie is offered.
Most cookies are easy to delete, and the Help function within your browser should tell you how. Some digital services may not load properly or function as intended if cookies are disabled, however it is up to you to determine the balance of convenience and computer privacy that you are comfortable with.
7.2 Cookies used by Cryptoogetha
Cryptoogetha uses the following types of cookies:
Session Computer Browser Cookies – Session cookies let you move from page to page without the need to repeatedly sign in. For instance, these cookies are used by Cryptoogetha’s website to keep track of things such as what you put in your shopping cart. A session browser cookie is stored in the browser and deleted when the browser shuts down.
Persistent Cookies – Persistent cookies are used to help us monitor the performance of our digital services by recording your browsing behaviour within the particular digital service.
These browser cookies can only be read by the company that places the cookies on the computer. Persistent cookies are saved to the hard drive until they expire. Unlike session browser cookies, they are not deleted when the browser is shut down.
Flash Cookies – also known as Local Shared Objects, are used to track activity in Applications that are running in Adobe Flash Player. Designed for usability, they allow user’s custom settings to persist between visits.
Cryptoogetha uses web beacons in combination with cookies to track activity. Turning off a browser’s cookies will prevent web beacons from tracking activity.
7.3 Third Party Cookies
Cryptoogetha uses a number of suppliers who also set cookies on our digital services on our behalf in order to deliver the services that they are providing.
For instance, if we embed photos and video content from third parties such as shutterstock and YouTube, those third parties may have set cookies relating to that content. If you then “share” that content, another third party cookie may be set by the service you have chosen to share content through. Cryptoogetha does not control these cookies, and does not block cookies set by third parties in these ways.
8. Additional information for parents and young people
Some digital services provided by Cryptoogetha are specifically designed for persons of 16-years and older. Cryptoogetha discourages the use of its digital services to those younger 16-years without parental consent and guidance. We strongly encourage parents and carers to monitor and participate in their children’s use of Cryptoogetha’s digital services.
9. Additional information about Cryptoogetha
In addition to the General Principles outlined above, the following information is relevant to Cryptoogetha.
9.1 Collecting information about you
We collect personal information about you:
Cryptoogetha automatically collects general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collated into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service.
9.2 Disclosure of information
We may share non-personal, aggregated information with other our partners and product distributors for research purposes. We never identify or disclose individual customers or visitors’ information or purchases but we may disclose how many customers bought a specific item or used a specific service.
We may disclose personal information to third parties as set out above.
9.3 Access to your personal information
Personal information that you have provided to Cryptoogetha (such as your name, invoice and delivery addresses, phone number, or email address) is accessible by registering with Cryptoogetha. By registering with Cryptoogetha you will need to retain a username and password. Cryptoogetha recommends that you update your personal information if your details change so that our records are accurate, complete and up-to-date.
9.4 Credit card information
Crucially, your credit card details are only stored and transmitted in encrypted form. Unencrypted credit card information is NOT stored on our internet servers. Credit card information is never stored in a cookie.
If you use PayPal to complete your transaction, your personal information (including credit card information) will be collected and used by PayPal. For more information, you can read the PayPal Privacy Policy.
If you use your credit card and the transaction is manual rather than electronic, the imprinted record will be stored by Cryptoogetha for the period that financial records are required to be retained.
9.5 Your Choice – Online or Offline Shopping
If you do not wish to place your order on the internet, we offer you the option of emailing or mailing in your order.
Cryptoogetha
P.O Box 1854
Coffs Harbour
NSW 2450
Australia
10. Privacy complaints and enquries
Cryptoogetha welcomes feedback about privacy issues and will attend to all questions and complaints promptly.
You can contact Cryptoogetha about any privacy issues as follows:
By email:
cryptoogetha@protonmail.com
By mail:
Cryptoogetha
P.O. Box 1854
Coffs Harbour
NSW 2450
AUSTRALIA
If Cryptoogetha takes more than 30 days to respond to your privacy complaint, or if you are dissatisfied with the outcome, you can make a complaint to the Privacy Commissioner at the Office of the Australian Information Commissioner. The OAIC can be contacted on 1300 363 992 or at www.oaic.gov.au
Page last updated 17 April 2020